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What our customers say

Excellent

4.9

/ 5

Based on 3,795 reviews

Quality better than expected.

I ordered with caution, but was positively surprised. The fabric is durable, the workmanship is clean, and nothing feels improvised. Anyone familiar with RL or LC will notice the difference immediately. I ordered with caution, but was positively surprised. The fabric is durable, the workmanship is clean, and nothing feels improvised. Anyone familiar with RL or LC will notice the difference immediately. I ordered with caution, but was positively surprised. The fabric is durable, the workmanship is clean, and nothing feels improvised. Anyone familiar with RL or LC will notice the difference immediately.

Good and comfortable fit

The cut is classic and well thought out. I followed the size chart and it fit exactly as expected. Neither too tight nor too loose. The cut is classic and well thought out. I followed the size chart and it fit exactly as expected. Neither too tight nor too loose. The cut is classic and well thought out. I followed the size chart and it fit exactly as expected. Neither too tight nor too loose.

Simple and transparent purchase

I’ve had bad experiences with online shops in the past, so I was cautious. Here everything went smoothly: confirmation, communication, and delivery — all exactly as it should be. I’ve had bad experiences with online shops in the past, so I was cautious. Here everything went smoothly: confirmation, communication, and delivery — all exactly as it should be. I’ve had bad experiences with online shops in the past, so I was cautious. Here everything went smoothly: confirmation, communication, and delivery — all exactly as it should be.

Delivery within the stated timeframe

I received all the shipping updates and the package arrived on time. Well packaged and in perfect condition. No surprises. I received all the shipping updates and the package arrived on time. Well packaged and in perfect condition. No surprises. I received all the shipping updates and the package arrived on time. Well packaged and in perfect condition. No surprises.

It actually feels premium

The product doesn’t feel generic. The cut, fabric, and workmanship are clearly better than most online shops. The product doesn’t feel generic. The cut, fabric, and workmanship are clearly better than most online shops. The product doesn’t feel generic. The cut, fabric, and workmanship are clearly better than most online shops.

Excellent value for money

For this level of quality, the price is fair. I regularly wear TH, TNF, and RL, the quality is on par. For this level of quality, the price is fair. I regularly wear TH, TNF, and RL, the quality is on par. For this level of quality, the price is fair. I regularly wear TH, TNF, and RL, the quality is on par.

Customer service that truly helps

I had a quick question and received a clear and friendly response promptly. It gives confidence to order again. I had a quick question and received a clear and friendly response promptly. It gives confidence to order again. I had a quick question and received a clear and friendly response promptly. It gives confidence to order again.

Quality better than expected.

I ordered with caution, but was positively surprised. The fabric is durable, the workmanship is clean, and nothing feels improvised. Anyone familiar with RL or LC will notice the difference immediately. I ordered with caution, but was positively surprised. The fabric is durable, the workmanship is clean, and nothing feels improvised. Anyone familiar with RL or LC will notice the difference immediately. I ordered with caution, but was positively surprised. The fabric is durable, the workmanship is clean, and nothing feels improvised. Anyone familiar with RL or LC will notice the difference immediately.

Good and comfortable fit

The cut is classic and well thought out. I followed the size chart and it fit exactly as expected. Neither too tight nor too loose. The cut is classic and well thought out. I followed the size chart and it fit exactly as expected. Neither too tight nor too loose. The cut is classic and well thought out. I followed the size chart and it fit exactly as expected. Neither too tight nor too loose.

Simple and transparent purchase

I’ve had bad experiences with online shops in the past, so I was cautious. Here everything went smoothly: confirmation, communication, and delivery — all exactly as it should be. I’ve had bad experiences with online shops in the past, so I was cautious. Here everything went smoothly: confirmation, communication, and delivery — all exactly as it should be. I’ve had bad experiences with online shops in the past, so I was cautious. Here everything went smoothly: confirmation, communication, and delivery — all exactly as it should be.

Delivery within the stated timeframe

I received all the shipping updates and the package arrived on time. Well packaged and in perfect condition. No surprises. I received all the shipping updates and the package arrived on time. Well packaged and in perfect condition. No surprises. I received all the shipping updates and the package arrived on time. Well packaged and in perfect condition. No surprises.

It actually feels premium

The product doesn’t feel generic. The cut, fabric, and workmanship are clearly better than most online shops. The product doesn’t feel generic. The cut, fabric, and workmanship are clearly better than most online shops. The product doesn’t feel generic. The cut, fabric, and workmanship are clearly better than most online shops.

Excellent value for money

For this level of quality, the price is fair. I regularly wear TH, TNF, and RL, the quality is on par. For this level of quality, the price is fair. I regularly wear TH, TNF, and RL, the quality is on par. For this level of quality, the price is fair. I regularly wear TH, TNF, and RL, the quality is on par.

Customer service that truly helps

I had a quick question and received a clear and friendly response promptly. It gives confidence to order again. I had a quick question and received a clear and friendly response promptly. It gives confidence to order again. I had a quick question and received a clear and friendly response promptly. It gives confidence to order again.

Quality better than expected.

I ordered with caution, but was positively surprised. The fabric is durable, the workmanship is clean, and nothing feels improvised. Anyone familiar with RL or LC will notice the difference immediately. I ordered with caution, but was positively surprised. The fabric is durable, the workmanship is clean, and nothing feels improvised. Anyone familiar with RL or LC will notice the difference immediately. I ordered with caution, but was positively surprised. The fabric is durable, the workmanship is clean, and nothing feels improvised. Anyone familiar with RL or LC will notice the difference immediately.

Good and comfortable fit

The cut is classic and well thought out. I followed the size chart and it fit exactly as expected. Neither too tight nor too loose. The cut is classic and well thought out. I followed the size chart and it fit exactly as expected. Neither too tight nor too loose. The cut is classic and well thought out. I followed the size chart and it fit exactly as expected. Neither too tight nor too loose.

Simple and transparent purchase

I’ve had bad experiences with online shops in the past, so I was cautious. Here everything went smoothly: confirmation, communication, and delivery — all exactly as it should be. I’ve had bad experiences with online shops in the past, so I was cautious. Here everything went smoothly: confirmation, communication, and delivery — all exactly as it should be. I’ve had bad experiences with online shops in the past, so I was cautious. Here everything went smoothly: confirmation, communication, and delivery — all exactly as it should be.

Delivery within the stated timeframe

I received all the shipping updates and the package arrived on time. Well packaged and in perfect condition. No surprises. I received all the shipping updates and the package arrived on time. Well packaged and in perfect condition. No surprises. I received all the shipping updates and the package arrived on time. Well packaged and in perfect condition. No surprises.

It actually feels premium

The product doesn’t feel generic. The cut, fabric, and workmanship are clearly better than most online shops. The product doesn’t feel generic. The cut, fabric, and workmanship are clearly better than most online shops. The product doesn’t feel generic. The cut, fabric, and workmanship are clearly better than most online shops.

Excellent value for money

For this level of quality, the price is fair. I regularly wear TH, TNF, and RL, the quality is on par. For this level of quality, the price is fair. I regularly wear TH, TNF, and RL, the quality is on par. For this level of quality, the price is fair. I regularly wear TH, TNF, and RL, the quality is on par.

Customer service that truly helps

I had a quick question and received a clear and friendly response promptly. It gives confidence to order again. I had a quick question and received a clear and friendly response promptly. It gives confidence to order again. I had a quick question and received a clear and friendly response promptly. It gives confidence to order again.

Quality better than expected.

I ordered with caution, but was positively surprised. The fabric is durable, the workmanship is clean, and nothing feels improvised. Anyone familiar with RL or LC will notice the difference immediately. I ordered with caution, but was positively surprised. The fabric is durable, the workmanship is clean, and nothing feels improvised. Anyone familiar with RL or LC will notice the difference immediately. I ordered with caution, but was positively surprised. The fabric is durable, the workmanship is clean, and nothing feels improvised. Anyone familiar with RL or LC will notice the difference immediately.

Good and comfortable fit

The cut is classic and well thought out. I followed the size chart and it fit exactly as expected. Neither too tight nor too loose. The cut is classic and well thought out. I followed the size chart and it fit exactly as expected. Neither too tight nor too loose. The cut is classic and well thought out. I followed the size chart and it fit exactly as expected. Neither too tight nor too loose.

Simple and transparent purchase

I’ve had bad experiences with online shops in the past, so I was cautious. Here everything went smoothly: confirmation, communication, and delivery — all exactly as it should be. I’ve had bad experiences with online shops in the past, so I was cautious. Here everything went smoothly: confirmation, communication, and delivery — all exactly as it should be. I’ve had bad experiences with online shops in the past, so I was cautious. Here everything went smoothly: confirmation, communication, and delivery — all exactly as it should be.

Delivery within the stated timeframe

I received all the shipping updates and the package arrived on time. Well packaged and in perfect condition. No surprises. I received all the shipping updates and the package arrived on time. Well packaged and in perfect condition. No surprises. I received all the shipping updates and the package arrived on time. Well packaged and in perfect condition. No surprises.

It actually feels premium

The product doesn’t feel generic. The cut, fabric, and workmanship are clearly better than most online shops. The product doesn’t feel generic. The cut, fabric, and workmanship are clearly better than most online shops. The product doesn’t feel generic. The cut, fabric, and workmanship are clearly better than most online shops.

Excellent value for money

For this level of quality, the price is fair. I regularly wear TH, TNF, and RL, the quality is on par. For this level of quality, the price is fair. I regularly wear TH, TNF, and RL, the quality is on par. For this level of quality, the price is fair. I regularly wear TH, TNF, and RL, the quality is on par.

Customer service that truly helps

I had a quick question and received a clear and friendly response promptly. It gives confidence to order again. I had a quick question and received a clear and friendly response promptly. It gives confidence to order again. I had a quick question and received a clear and friendly response promptly. It gives confidence to order again.

Quality better than expected.

I ordered with caution, but was positively surprised. The fabric is durable, the workmanship is clean, and nothing feels improvised. Anyone familiar with RL or LC will notice the difference immediately. I ordered with caution, but was positively surprised. The fabric is durable, the workmanship is clean, and nothing feels improvised. Anyone familiar with RL or LC will notice the difference immediately. I ordered with caution, but was positively surprised. The fabric is durable, the workmanship is clean, and nothing feels improvised. Anyone familiar with RL or LC will notice the difference immediately.

Good and comfortable fit

The cut is classic and well thought out. I followed the size chart and it fit exactly as expected. Neither too tight nor too loose. The cut is classic and well thought out. I followed the size chart and it fit exactly as expected. Neither too tight nor too loose. The cut is classic and well thought out. I followed the size chart and it fit exactly as expected. Neither too tight nor too loose.

Simple and transparent purchase

I’ve had bad experiences with online shops in the past, so I was cautious. Here everything went smoothly: confirmation, communication, and delivery — all exactly as it should be. I’ve had bad experiences with online shops in the past, so I was cautious. Here everything went smoothly: confirmation, communication, and delivery — all exactly as it should be. I’ve had bad experiences with online shops in the past, so I was cautious. Here everything went smoothly: confirmation, communication, and delivery — all exactly as it should be.

Delivery within the stated timeframe

I received all the shipping updates and the package arrived on time. Well packaged and in perfect condition. No surprises. I received all the shipping updates and the package arrived on time. Well packaged and in perfect condition. No surprises. I received all the shipping updates and the package arrived on time. Well packaged and in perfect condition. No surprises.

It actually feels premium

The product doesn’t feel generic. The cut, fabric, and workmanship are clearly better than most online shops. The product doesn’t feel generic. The cut, fabric, and workmanship are clearly better than most online shops. The product doesn’t feel generic. The cut, fabric, and workmanship are clearly better than most online shops.

Excellent value for money

For this level of quality, the price is fair. I regularly wear TH, TNF, and RL, the quality is on par. For this level of quality, the price is fair. I regularly wear TH, TNF, and RL, the quality is on par. For this level of quality, the price is fair. I regularly wear TH, TNF, and RL, the quality is on par.

Customer service that truly helps

I had a quick question and received a clear and friendly response promptly. It gives confidence to order again. I had a quick question and received a clear and friendly response promptly. It gives confidence to order again. I had a quick question and received a clear and friendly response promptly. It gives confidence to order again.

Quality better than expected.

I ordered with caution, but was positively surprised. The fabric is durable, the workmanship is clean, and nothing feels improvised. Anyone familiar with RL or LC will notice the difference immediately. I ordered with caution, but was positively surprised. The fabric is durable, the workmanship is clean, and nothing feels improvised. Anyone familiar with RL or LC will notice the difference immediately. I ordered with caution, but was positively surprised. The fabric is durable, the workmanship is clean, and nothing feels improvised. Anyone familiar with RL or LC will notice the difference immediately.

Good and comfortable fit

The cut is classic and well thought out. I followed the size chart and it fit exactly as expected. Neither too tight nor too loose. The cut is classic and well thought out. I followed the size chart and it fit exactly as expected. Neither too tight nor too loose. The cut is classic and well thought out. I followed the size chart and it fit exactly as expected. Neither too tight nor too loose.

Simple and transparent purchase

I’ve had bad experiences with online shops in the past, so I was cautious. Here everything went smoothly: confirmation, communication, and delivery — all exactly as it should be. I’ve had bad experiences with online shops in the past, so I was cautious. Here everything went smoothly: confirmation, communication, and delivery — all exactly as it should be. I’ve had bad experiences with online shops in the past, so I was cautious. Here everything went smoothly: confirmation, communication, and delivery — all exactly as it should be.

Delivery within the stated timeframe

I received all the shipping updates and the package arrived on time. Well packaged and in perfect condition. No surprises. I received all the shipping updates and the package arrived on time. Well packaged and in perfect condition. No surprises. I received all the shipping updates and the package arrived on time. Well packaged and in perfect condition. No surprises.

It actually feels premium

The product doesn’t feel generic. The cut, fabric, and workmanship are clearly better than most online shops. The product doesn’t feel generic. The cut, fabric, and workmanship are clearly better than most online shops. The product doesn’t feel generic. The cut, fabric, and workmanship are clearly better than most online shops.

Excellent value for money

For this level of quality, the price is fair. I regularly wear TH, TNF, and RL, the quality is on par. For this level of quality, the price is fair. I regularly wear TH, TNF, and RL, the quality is on par. For this level of quality, the price is fair. I regularly wear TH, TNF, and RL, the quality is on par.

Customer service that truly helps

I had a quick question and received a clear and friendly response promptly. It gives confidence to order again. I had a quick question and received a clear and friendly response promptly. It gives confidence to order again. I had a quick question and received a clear and friendly response promptly. It gives confidence to order again.

1 of 2

Timeless European elegance.

Maison Alder stands for classic style, high-quality materials, and perfect craftsmanship — for men who value quality over trends.

Verified

Quality better than expected

I ordered with caution, but was positively surprised. The fabric is durable, the workmanship is clean, and nothing feels improvised. Anyone familiar with R&L or LC will notice the difference immediately.

Lukas Schneider, 07 hours ago
Verified

Good and comfortable fit

The cut is classic and well thought out. I followed the size chart and it fit exactly as expected. Neither too tight nor too loose.

Thomas Becker, 15 hours ago
Verified

Simple and transparent purchase

I’ve had bad experiences with online shops in the past, so I was cautious. Here everything went smoothly: confirmation, communication, and delivery — all exactly as it should be.

Andreas Müller, 1 hour ago
Verified

Delivery within the stated timeframe

I received all the shipping updates and the package arrived on time. Well packaged and in perfect condition. No surprises.

Michael Weber, 3 days ago
Verified

It truly feels premium

The product doesn’t feel generic. The cut, fabric, and workmanship are clearly better than most online shops.

Florian Wagner, last week
Verified

Excellent value for money

For this level of quality, the price is fair. I regularly wear TH, TNF, and R&L — the quality is on par.

Daniel Fischer, 2 weeks ago
Verified

Customer service that truly helps

I had a quick question and received a clear and friendly response promptly. It gives confidence to order again.

Sebastian Hoffmann, two weeks ago

Rated 4.9 / 5 based on 3.795 reviews. Showing our 5-star reviews.

FAQ

Frequently Asked Questions

Where does Maison ship to?

We ship worldwide from Germany. Most orders are delivered within Europe, but we also supply many international countries. If your country appears at checkout, shipping to that location is available.

How much are the shipping costs?

Our current DHL shipping options:

  • DHL Free Shipping – for orders over €150.00
  • DHL Standard Shipping – €8.99 (order value €0.00–€149.99)
  • DHL Full Shipping – €12.99
  • DHL VIP Shipping – €19.99 (priority shipping & extended tracking)

The available options and prices will be shown at checkout before you complete your order.

How long does shipping take?

Delivery time depends on your destination country and the shipping option selected:

  • Processing time: 1–3 business days (order picking & shipping preparation)
  • DHL Standard Shipping (EU): approx. 3–8 business days after dispatch
  • DHL Full / VIP Shipping (EU): approx. 2–5 business days after dispatch
  • International: approx. 5–12 business days, depending on destination country & customs clearance

Please note: These timeframes are estimates and may be extended due to external factors (e.g. customs, carrier delays, holidays).

How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation by email with your DHL tracking number. Using the link in the email, you can track the status of your package online at any time.

Are there additional customs or import fees?

For deliveries outside the European Union, additional customs or import fees may apply depending on the destination country. These charges are imposed by local authorities and are the responsibility of the recipient. Please check with your local customs office for the exact regulations.

How do returns & exchanges work?

You have a 30-day return policy from the date you receive your order, provided that the items are:

  • unworn, unused, and in perfect condition,
  • with all tags still attached, and
  • in their original packaging.

In addition, for deliveries within the European Union, you have a statutory 14-day right of withdrawal. Further details can be found in our Returns & Refund Policy.

How do I initiate a return?

Simply send us an email at contact@maisonalder.com with the following information:

  • Order number
  • Full name
  • Items you wish to return
  • Brief description of the reason (optional, but helps us improve)

After reviewing your request, we will provide you with the return address and further instructions. Unannounced returns cannot be accepted.

When will I receive my refund?

Once your return has been received and inspected, we will notify you by email. If the refund is approved, the amount will be credited to the original payment method within approximately 10 business days. Please note that it may take additional time for your bank or payment provider to display the refund in your account.

Which payment methods do you accept?

Available payment methods may vary depending on your region. Generally, we offer:

  • Credit and debit cards (e.g. Visa, Mastercard)
  • Digital wallets (e.g. Shop Pay, Apple Pay, Google Pay — where available)
  • Additional local payment methods shown at checkout

All available options will be displayed during the payment process.

Can I modify or cancel my order after placing it?

We process orders very quickly. If you wish to make a change or cancel your order, please contact us immediately at contact@maisonalder.com with your order number. If the order has already been shipped, changes are no longer possible — however, you may initiate a return after delivery in accordance with our policy.

What should I do if my item is damaged or incorrect?

Please check your order immediately upon receipt. If an item is damaged or you received the wrong item, contact us right away at contact@maisonalder.com and, if possible, include photos of the product and the packaging. We will review the case and quickly find a solution (replacement or refund).

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How can I contact you?

For questions about products, sizing, orders, or shipping, simply contact us at:

Email: contact@maisonalder.com