Quality better than expected
I ordered with caution, but was positively surprised. The fabric is durable, the workmanship is clean, and nothing feels improvised. Anyone familiar with R&L or LC will notice the difference immediately.
Based on 3,795 reviews
Maison Alder stands for classic style, high-quality materials, and perfect craftsmanship — for men who value quality over trends.
FAQ
We ship worldwide from Germany. Most orders are delivered within Europe, but we also supply many international countries. If your country appears at checkout, shipping to that location is available.
Our current DHL shipping options:
The available options and prices will be shown at checkout before you complete your order.
Delivery time depends on your destination country and the shipping option selected:
Please note: These timeframes are estimates and may be extended due to external factors (e.g. customs, carrier delays, holidays).
Once your order has been shipped, you will receive a shipping confirmation by email with your DHL tracking number. Using the link in the email, you can track the status of your package online at any time.
For deliveries outside the European Union, additional customs or import fees may apply depending on the destination country. These charges are imposed by local authorities and are the responsibility of the recipient. Please check with your local customs office for the exact regulations.
You have a 30-day return policy from the date you receive your order, provided that the items are:
In addition, for deliveries within the European Union, you have a statutory 14-day right of withdrawal. Further details can be found in our Returns & Refund Policy.
Simply send us an email at contact@maisonalder.com with the following information:
After reviewing your request, we will provide you with the return address and further instructions. Unannounced returns cannot be accepted.
Once your return has been received and inspected, we will notify you by email. If the refund is approved, the amount will be credited to the original payment method within approximately 10 business days. Please note that it may take additional time for your bank or payment provider to display the refund in your account.
Available payment methods may vary depending on your region. Generally, we offer:
All available options will be displayed during the payment process.
We process orders very quickly. If you wish to make a change or cancel your order, please contact us immediately at contact@maisonalder.com with your order number. If the order has already been shipped, changes are no longer possible — however, you may initiate a return after delivery in accordance with our policy.
Please check your order immediately upon receipt. If an item is damaged or you received the wrong item, contact us right away at contact@maisonalder.com and, if possible, include photos of the product and the packaging. We will review the case and quickly find a solution (replacement or refund).
For questions about products, sizing, orders, or shipping, simply contact us at:
Email: contact@maisonalder.com